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Topdesk is incident management software. In Topdesk, users can easily record spent time on tickets. The integration between Timewax and Topdesk, imports the time spent on tickets to the user’s time sheet in Timewax. This saves them time in entering data.

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Spent time on tickets

In Topdesk, users can very easily record their spent time on tickets. Each time that an employee spends time on a ticket, that time will be added to the ticket in Topdesk.

Time spent on other jobs

However, employees do not only work on tickets. They also spend their time on other jobs, which they are not able to record in Topdesk. This is where other tools come into place, like the time sheets feature in Timewax.

A single complete time sheet

The integration with Topdesk, creates the tickets from Topdesk in Timewax and imports the recorded actual spent time on tickets. This way, employees can manage a single complete time sheet that reflects everything they have been working on. This saves them time.

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Do you want to see the Topdesk integration in action?

Because you can, for free, for 30 days. You can test everything, with no strings attached and no credit card required. Don’t hesitate to reach out for help. Start saving time today.

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