Flexible resource planning for modern IT service providers

Support any project type, combine central and team-level scheduling, and track time and progress — no matter how your IT business operates.

Support every type of IT project and service

IT organizations often deal with a wide range of project types—ranging from short one-off tasks to complex, long-running programs and managed services. They all require a different approach for resource planning.

Software development

Whether you work with an Agile or a more traditional method, you easily schedule individuals fulltime for longer periods of time to sprints or activities.

IT consultancy & project management

Typically consultants are scheduled on a daily basis or for specific time blocks during the day. They work on multiple assignments in a week.

System implementations & integrations

Projects need to be broken down in activities or deliverables for invoicing and reporting purposes. Scheduling also needs to take place at this level.

Infrastructure & Cloud projects

Resource planning must account for skill scarcity and coordination with external vendors and internal teams to optimize utilization.

Managed Services & Support

Requires to schedule shifts in repeating patterns for longer periods of time. Assigning resources takes place in the short termw planning process.

Security & Compliance Services

Here, resource planning requires continuous monitoring of scarce skills and buffers for incident response and audit cycles of compliance projects.

Standby & On-Call Services

For standby services, scheduling resources on these services shoud not effect their availability. They need to be scheduled to normal work in parallel.

Central oversight with team-level planning flexibility

In IT companies, different business units often require different planning approaches. We support central, decentral and hybrid planning models.

Top down

Some teams operate best with fully centralized scheduling by resource managers.

Bottom up

Employees — who are closest to the customer — are in the lead for their planning.

Hybrid

High-level planning is done centrally, but employees refine the day-to-day details.

This creates a reliable and collaborative planning process that fits every team’s workflow.

Track actual hours and progress to stay on top

IT companies often work with diverse pricing models—time & materials, prepaid hours (retainers) or fixed-price contracts. That makes it essential to accurately track both the hours worked and the actual progress.

Time tracking = just copy planning

We already have their schedule, so employees just copy it into their time sheets. They only make adjustments where needed. They’re done in 30 seconds.

Advanced approval workflows

Set up approval workflows to have time sheets checked by department managers, project managers or both depending on the work.

Submit progress

Wherever you are in our platform, you instantly report the progress of your work. Just with a simple slider.

It’s the foundation for reliable reporting, better forecasting and proactive customer communication.

Integrations for IT companies

Our planning software integrates seamlessly with typical systems that IT companies work with. Want to go technical and customize a 100%? DIY with our API.

See all integrations here.