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The implementation of Timewax was the right answer for avodaq to the increased complexity in resource planning. Centralized planning now offers a complete overview of resources, projects, and capacity. Double bookings, bottlenecks, and free availability become visible early on, making planning decisions faster and better informed. For employees, transparency in daily activities increased: reservations in the schedule and relevant assignment data are synchronized in their calendars. Technicians see their schedule in Outlook where they organize their day and no longer need to actively check for changes in the planning tool.

For Coenradie, the deciding factor wasn’t a single specific feature, but rather the combination of clarity, ease of use, and flexibility. The planning system aligned with the way employees were already accustomed to working, while at the same time offering many more possibilities than before. With a single click, planners can now switch between locations or view a comprehensive overview of the entire organization. This provides immediate insight into available capacity, ongoing projects, and the deployment of specialized equipment.

With 60 to 70 employees, including engineers and especially many technicians, tight scheduling is crucial for Veldkamp. Timewax helped make planning manageable in an environment with high turnover, varying types of work, and a large field service team. The organization now has better visibility into capacity, can adjust sooner, and communicates with technicians more promptly. What started as a replacement for an unworkable Excel schedule grew into a solid foundation for the operation — and a basis for further professionalization.

Our old custom software worked perfectly for years, but it wasn’t being further developed. Now, when I create a plan item in Timewax, it’s instantly available in AFAS Profit and AFAS Pocket. In AFAS Pocket, employees can see which clients they need to see and log their hours worked there. When a client calls for an appointment, scrolling forward is so much faster than we were used to. That really makes our work easier. And now we can email a client a summary of all their recurring appointments.