Workforce planning built for technical service providers

Get clear visibility into current and expected demand, communicate schedules in real time to field staff, and schedule based on skills and certifications.

Get clear visibility into capacity and the workload

For technical service providers, it’s crucial to understand both confirmed and expected workloads—on a daily, weekly, and long-term basis.

Granularity

We let you schedule at the day level for the short term. In weekly schedules or repeating patterns for the mid and long term.

Future demand

We let you schedule unassigned work classified by department, position and skills. This forecasts future workload.

Provisional

When scheduling for future projects, we let you tag them as confirmed or tentative. This way you know where you’re committed.

This allows you to make strategic decisions, anticipate shortages and align with sales and project pipelines.

Keep field staff in sync with real-time mobile access

Field technicians often work at multiple locations and need to stay updated on the go. Timewax’s mobile app ensures they always have access to their most up-to-date planning—anytime, anywhere.

Whether it’s a last-minute change or a shift in assignment, updates are pushed instantly to their phone. This reduces miscommunication, eliminates paperwork, and keeps everyone aligned without needing to call or email.

Schedule based on skills and monitor certification validity

Timewax lets you manage skills and assign resources accordingly. You track expiring certifications with aging analysis, giving you early warnings so you can schedule renewals in time.

Resource	Eletrical	Gas	Welding	Industrial rope	First aid
Liam Carter		CCN1			FAW
Ethan Zhao	VOP		Part 1	Level 1
Lucas van Dijk	VP	CENWAT		Level 2	FAW
Noah Svensson	VOP		Part 1 - 2
Mateo Romano	IV/WV			Level 2	EFAW
Jasper Müller		CKR1		Level 1
Amira Novak		CENWAT	Part 1 - 3		EFAW

Resource	Expired skills	Expires < 30 days	Expires 30-60 days	Expires 61-90 days
Jessica Mayor		SSC
George Darwin	NEN 3140			ATEX
Herni Dubois			NEN 1010
Steven Brooklyn		SSC		ERO
Christina Hagen	GPI		NEN 3140
David Bourne		F-Gas
Simone Williams				SCIOS

This will ensure having the right skills on the job, maintain service quality and being compliant.

Integrations for technical service providers

Our planning software integrates seamlessly with typical systems that technical service providers work with. Want to go technical and customize a 100%? DIY with our API.

See all integrations here.