Keep control of increasing customer expectations with good planning
Customer expectations continue to rise. Whether you are active in IT services, accounting, consultancy or technical services – customers demand faster service, more transparency and
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Customer expectations continue to rise. Whether you are active in IT services, accounting, consultancy or technical services – customers demand faster service, more transparency and
Service organizations operate in a dynamic environment where customer demands are increasing, regulations are constantly changing, technology is evolving at a rapid pace, competition is
A recent report by Mario Draghi highlights that Europe is lagging behind the United States in terms of labour productivity. This is a concerning trend,
Do you work for an international company with multiple locations in Europe? If so, it’s common for employees to be loaned out between different entities
Just about every organization has to deal with it, huge peaks in workload and periods when it is really the dead season – when there
We recently adjusted the Timewax pricing model. Instead of paying per user, we now look at the number of “schedule days” you have created in our system. This way the use and sharing of the schedule is more accessible.
In this blog about effective planning, I project the theory of Stephen Covey’s “7 habits of highly effective people” onto the world of project and resource planning.
How well have you organized the planning? They always say: “Organize first, then automate”. We at Timewax strongly support this. If you organize the planning
The structure of an organization has a major influence on planning and how you can shape the process of planning. In this blog, we will discuss several organizational structures according to Henry Mintzberg.
If the demand and/or turnover drops, structurally, we speak of shrinkage. In a shrinking organization you need to get a grip on the biggest expenditure, namely the employment of employees.