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The 80/20 rule, also known as the "Pareto principle", asserts that 80% of all outcomes are a result of 20% of the effort. Everyone knows about the example where 80% of all sales are a result of 20% of the customer base. Thus, by giving more attention to a small group of customers this leads to disproportionate revenue. In this blog post we'll look at how to use the principle within the 80/20 in regards to project & resource planning.

Service providers who carry out projects for their customers generally want two things: on the one hand, a fast and satisfactory result for their customers, and profitability on the other hand. An optimal allocation of employees to the projects is crucial. Yet, we often see that project and resource planning is limited to a one-off activity at the start of the project. Shouldn't more attention be paid to this?