The Pi-shaped model: when two specializations work better than one
In a previous article, we wrote about the T-shaped model — professionals who combine a broad foundation with one deep specialization. That model is and
In a previous article, we wrote about the T-shaped model — professionals who combine a broad foundation with one deep specialization. That model is and
Artificial intelligence will transform the field of resource planning—from operational routines to strategic intelligence. Resource planning has traditionally been a deeply human profession. Planners find
You know the problem: your Java developer is on the bench for two weeks because there’s no Java work, while the front-end team is screaming
You probably recognize this: an experienced consultant working on five projects simultaneously. Monday with client A, Tuesday an urgent meeting for project B, Wednesday back
For operations managers in professional services, external hiring is a familiar tool. Whether you work in IT, accounting, consulting, or technical services, the dilemma remains
Many organizations invest in systems, dashboards, and reports in the hope of gaining control over their planning. But despite these efforts, plans remain unstable, teams
In a service-oriented organization, success largely revolves around people. Employees provide the knowledge, expertise, and hours that form the basis for revenue and margin. Therefore,
As an operations manager, you’re constantly making decisions: which projects get priority, which employees to deploy where, and how to ensure healthy margins. Yet, in
In organizations that rely on professionals—such as accountants or consultants—capacity planning is a delicate matter. It’s not just about allocating hours, but also about aligning
In a world where project deadlines are increasingly tight and budgets are under pressure, it’s tempting to immediately hire external resources or recruit new employees